Terms & Conditions

Welcome to Portagos, owned and operated by Bluehorizon Services Private Limited. Our platform is designed to offer a carefully selected range of luggage and baggage products, secure payment options, and responsible handling of user information.

Throughout these Terms and Conditions, the terms “we,” “our,” and “us” refer to Bluehorizon Services Private Limited, while “you,” “your,” and “users” refer to any individual who accesses or purchases products through Portagos. By accessing or using this website, you acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions and that you are legally bound by them. If you do not agree with any provision contained herein, you must immediately discontinue your use of the platform.

Acceptance Of These Terms

By accessing Portagos or placing an order through our platform, you acknowledge and agree to the following:

Changes To These Terms

Bluehorizon Services Private Limited reserves the right to revise, amend, modify, or update these Terms and Conditions at any time without providing prior notice.

Continued Use Of The Platform

If you continue to access or use the platform after revised Terms have been published, such continued use will constitute your acceptance of the updated Terms and Conditions.

If You Do Not Agree

If you disagree with any provision of these Terms and Conditions, you must immediately discontinue your use of the website.

Eligibility Requirements

To access the platform or purchase luggage and baggage products, users must meet the following requirements:

Be at least 18 years of age or access and use the platform under the supervision of a parent or legal guardian.

Possess the legal capacity and authority required to enter into legally binding agreements.

Right To Refuse Service

We reserve the right to refuse service, restrict access to the platform, or cancel orders whenever the applicable eligibility requirements are not fulfilled.

Account Registration And Security

Certain features available through the platform may require users to create an account. By registering for an account, you agree to:

Provide information that is accurate, complete, and current.

Keep your account login credentials confidential and secure.

Notify us promptly if you identify any unauthorized access or suspicious activity connected to your account.

Accept responsibility for any loss resulting from your failure to safeguard your account credentials.

User Obligations And Acceptable Use

Users are required to use the platform responsibly and in accordance with all applicable laws. Users must:

Use the website solely for lawful and personal purposes.

Avoid any activity that could disrupt, damage, or interfere with the platform’s functionality or security.

Not attempt to access restricted sections of the website or another user’s account without authorization.

Not upload, publish, or distribute content that is unlawful, harmful, offensive, or inappropriate.

Refrain from engaging in fraudulent, deceptive, or misleading activities.

Failure to comply with these responsibilities may result in temporary suspension or permanent termination of access to the platform.

Product Information And Availability

Product images may show slight differences due to lighting conditions, photography techniques, or individual display settings.

Product availability depends on current inventory levels.

Certain luggage and baggage products may be available in limited quantities or discontinued without prior notice.

Orders may be canceled if pricing errors or inaccurate product information are identified.

Pricing, Orders And Payments

All purchases made through the platform are subject to the following conditions:

Changes In Product Prices

Prices of luggage and baggage products may be revised or changed without prior notice.

Order Cancellation

Orders may be canceled due to pricing errors or incorrect product listings, including circumstances where payment has already been completed.

Available Payment Methods

UPI

Secure Payment Processing

Payments are processed through secure third-party payment gateways. We do not store sensitive payment information.

Billing Details

Users are responsible for ensuring that all billing information submitted through the platform is accurate.

Order Verification

Orders may be reviewed, delayed, or canceled if suspicious activity is identified.

Order Confirmation

After an order has been placed, a confirmation email will be sent. Final confirmation will be provided once the order has been processed and dispatched.

Intellectual Property Rights

All materials and content available on this website, including text, graphics, images, icons, layouts, design elements, and code, are the exclusive property of Portagos or its licensors.

Permitted Usage

Users may:

Access and use website content solely for personal and non-commercial purposes.

Download or print materials exclusively for personal reference.

Prohibited Activities

The following activities are strictly prohibited:

Uploading viruses, malware, or other harmful software.

Interfering with or disrupting the security or functionality of the website.

Using bots, scripts, or automated tools to extract or scrape information from the website.

Providing information that is false, inaccurate, or misleading.

Publishing material that is illegal, defamatory, or offensive.

Violating any applicable laws or regulations.

Any breach of these provisions may result in permanent account suspension and potential legal action.

Privacy Policy

Your use of this platform is also subject to our Privacy Policy, which explains how user information is collected, used, and protected.

Limitation Of Liability

To the fullest extent permitted by applicable law, Portagos shall not be liable for any indirect, incidental, or consequential damages resulting from the use of, or inability to use, the platform, its services, or its luggage and baggage products.

Indemnification

By accessing or using the platform, you agree to indemnify and hold harmless Portagos, including its affiliates and employees, against any claims, losses, damages, or liabilities resulting from misuse of the platform or violation of these Terms and Conditions.

Disclaimer Of Warranties

The website and all content made available through it are provided on an “as is” and “as available” basis. No representation or warranty is provided regarding uninterrupted availability, accuracy, completeness, timeliness, or error-free operation.

Force Majeure

We will not be responsible for any delay, interruption, or failure to fulfill our obligations when such circumstances arise beyond our reasonable control, including but not limited to natural disasters, conflicts, strikes, pandemics, or technical failures.

Governing Law And Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

Dispute Resolution

Users are encouraged to contact our support team at (mention email) to seek an informal resolution of any dispute. Before initiating formal legal proceedings, you agree to make reasonable efforts to reach an amicable settlement.

Suspension And Termination

We reserve the right to temporarily suspend or permanently terminate access to the platform without prior notice if a violation of these Terms and Conditions or any harmful activity is identified.

Modifications To These Terms

These Terms and Conditions may be revised or updated periodically. Your continued use of the platform after any updates have been published will constitute your acceptance of the revised Terms.

Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions, you may contact us at (mention email)